Frequently Asked Questions
Everything you need to know about shopping with PlainJaneStPete
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental U.S. Once your order ships, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that sale items and intimate apparel are final sale.
How do I know which size to order?
Each product page features a detailed size guide. Since we curate various styles, we also include 'Fit Notes' in the description to let you know if an item runs small, large, or true to size.
Do you offer international shipping?
Currently, PlainJaneStPete ships to all 50 U.S. states and Canada. We are working on expanding our shipping zones to more international destinations soon.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. If you need to make a change, please contact us within 1 hour of placing your order, and we will do our best to accommodate you.